What our clients say
Genuine expereinces
Testimonials
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Could set up a company within 3 days.
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I would recommend them to anyone! Keep up the great work.
Many thanks for your kind words, it was our pleasure to be able to assist you at this difficult time.
Kind regards
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I appointed them to deal with my 2025/26 Self Assessment and expected that, having supplied my records, I was paying for an accountant to actually prepare the figures and return.
I provided my three separate self-employed income streams individually, clearly labelled, along with the relevant invoices, bank records and separate records of cash income. Despite this, I was then asked to go back through everything myself and calculate the income totals for each business.
After doing that work myself, I was presented with a tax calculation using the £1,000 trading allowance. When I realised that claiming my actual legitimate business expenses would substantially reduce the tax bill, I was told this would cost an additional £300 + VAT - while I would again be expected to identify and organise the expenses for them.
What particularly frustrated me was being charged for “calculating income and expenditure” when I had personally calculated the income totals, and my actual expenditure had not been calculated because the trading allowance had been used instead.
The initial fee was £375 + VAT. When I decided not to proceed with them, I questioned what I was actually being charged for given how much of the groundwork I had completed myself. After several emails, they eventually reduced the amount to £325 + VAT (£390), which I paid simply to close the matter and move on.
To be fair, they did explain that they still had to reconcile figures, prepare the tax return, review it and calculate the tax liability, and they did ultimately reduce the invoice after I raised my concerns. However, the overall experience left me feeling that I had done a significant amount of the work I had hired an accountant to do in the first place.
I found the pricing structure particularly poor value: paying hundreds of pounds for the basic return, then being quoted hundreds more to have actual expenses considered, despite already supplying the underlying records.
The whole process was frustrating, expensive and not remotely the level of service I expected from a professional accountancy firm. I ultimately chose not to allow them to submit my return and will be dealing with my tax affairs elsewhere.
Based on my experience, I would not use this company again.
Thank you for taking the time to share your feedback. We are sorry to hear you were not happy with your experience, and we do take all client feedback seriously.
We would like to reassure you, and anyone reading this, that our fees are always agreed and explained in full before any work begins, and we make every effort to work with clients where concerns are raised, as we did in this case.
Because of client confidentiality, we are not able to discuss the details of your matter publicly.
Nonetheless, if you would like to discuss anything further, please do get in touch with us directly and we will be happy to talk it through with you.
When venturing out and letting your property without knowing much about what needs to be done can be daunting, but I did it anyway because of circumstance.
Little did I know I had to do varies of things and one of them is doing tax return for HMRC.
I was late and didn't even know I needed to do this since 2023.
When HMRC came with a scary letter and telling me to fill it in on the.Gov website, I had no clue how to do this.
Im not well educated and cant do maths, so I got help, I literally google accountants and this company responded quite quick.
And had the ball rolling from then, they have been very helpful with my many questions of what's this and what's that.
Its not to dear the price, but its alot less headache and sleepless nights.
Definitely would recommend this accountant.
Many thanks for your kind words, it was our pleasure to be able to assist you with this matter
Kind regards.
Thank you for your kind review, it has been our pleasure to be able to assist you.
Kind regards.
Would really recommend!
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They helped to put all the necessary paper work together, explained ways and how to go about getting 10 years worthy of information. They made the process easier, lighter and took away the stress of it all I would recommend as the service and advise Ashley provided to me helped and her time and effort was worth and she took away the pressure I felt during the disclosure.
If you looking for accountants they are the best Thank you Ashley for all you did for me.
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You won’t regret it!
”Andrea at U. K. Landlord tax has been excellent to deal with. This organisation is super efficient and great to deal with. I strongly recommend you use them for all your property tax affairs. You won’t regret it! Thank you Thandi Nicholls for fab service”
L Snell – July 2023
Via FreeIndex
All members of staff were incredibly responsive
”I would not hesitate to recommend Thandi Nicholls. All members of staff were incredibly responsive both before and after I engaged them. They were able to engage the HMRC directly and quickly to resolve an issue that had been going for 10 months. I found their fees very reasonable for the time and effort they spent, and unlike some accountants, they gave me advice not covered by the fee quote without charge.”
P Randle – March 2023
Via FreeIndex
Incredibly professional, provides dedicated support
”Thandi Nicholls are superb in preparing my tax return on my behalf – so much so that I’ve sought their services through several years. Specifically, Natalie Russell from Thandi whom I’ve worked with is incredibly professional, provides dedicated support and her expertise is invaluable. Additionally, whilst I’ve started the tax return process late, Natalie’s expertise, swiftness, clear communications were pivotal. Highly recommend and have done so to my friends and family.”
Jalini P – January 2023
Via FreeIndex
Professionalism at a fair price
We complete tax returns for private individuals, including non-resident expats, as well as business tax returns for sole trader and partnership professionals. If you're a doctor, landlord, construction contractor or in any line of work at all, we can help.

