What our clients say

Home 9 About 9 Reviews

Genuine expereinces

Testimonials

Thandi Nicholls Ltd
Ranked 2nd out of 656 UK Accountants
5 
 
279
4 
 
13
3 
 
0
2 
 
2
1 
 
3
Self-assessment tax filing services. Very good response time and overall communication, which is important to me. Always helpful and able to answer my questions. Extremely good value too. Would not hesitate to recommend this company.
Phil Kendrick - 6 Oct 2026
Excellent service by Pav and his team. Could set up a company within 3 days.read more
Excellent service by Pav and his team.
Could set up a company within 3 days.
Company response : Thank you for your kind words, Pav and the team were very happy to be able to assist you with this
.
Harsha Aluthge - 24 Sep 2026
I can’t give enough praise to the service provided by Simon and his team. They were there to help me navigate an extremely challenging tax situation at a very difficult time in my life following the death of a loved one. The care and compassion was...read more
I can’t give enough praise to the service provided by Simon and his team. They were there to help me navigate an extremely challenging tax situation at a very difficult time in my life following the death of a loved one. The care and compassion was beyond what I had from any other company I was dealing with at this time. But most impressive was their knowledge and attention to detail that ended up cutting a tax bill down to a fraction of the HMRC claim. My only regret was not finding them earlier after wasting money with other advisors that did very little and just took my money.
I would recommend them to anyone! Keep up the great work.
Company response : Dear Walton

Many thanks for your kind words, it was our pleasure to be able to assist you at this difficult time.

Kind regards
.
Walt Lewis - 8 Sep 2026
I would not recommend UK Landlord Tax based on my experience. I appointed them to deal with my 2025/26 Self Assessment and expected that, having supplied my records, I was paying for an accountant to actually prepare the figures and return. I...read more
I would not recommend UK Landlord Tax based on my experience.

I appointed them to deal with my 2025/26 Self Assessment and expected that, having supplied my records, I was paying for an accountant to actually prepare the figures and return.

I provided my three separate self-employed income streams individually, clearly labelled, along with the relevant invoices, bank records and separate records of cash income. Despite this, I was then asked to go back through everything myself and calculate the income totals for each business.

After doing that work myself, I was presented with a tax calculation using the £1,000 trading allowance. When I realised that claiming my actual legitimate business expenses would substantially reduce the tax bill, I was told this would cost an additional £300 + VAT - while I would again be expected to identify and organise the expenses for them.

What particularly frustrated me was being charged for “calculating income and expenditure” when I had personally calculated the income totals, and my actual expenditure had not been calculated because the trading allowance had been used instead.

The initial fee was £375 + VAT. When I decided not to proceed with them, I questioned what I was actually being charged for given how much of the groundwork I had completed myself. After several emails, they eventually reduced the amount to £325 + VAT (£390), which I paid simply to close the matter and move on.

To be fair, they did explain that they still had to reconcile figures, prepare the tax return, review it and calculate the tax liability, and they did ultimately reduce the invoice after I raised my concerns. However, the overall experience left me feeling that I had done a significant amount of the work I had hired an accountant to do in the first place.

I found the pricing structure particularly poor value: paying hundreds of pounds for the basic return, then being quoted hundreds more to have actual expenses considered, despite already supplying the underlying records.

The whole process was frustrating, expensive and not remotely the level of service I expected from a professional accountancy firm. I ultimately chose not to allow them to submit my return and will be dealing with my tax affairs elsewhere.

Based on my experience, I would not use this company again.
Company response : Dear Jamie,

Thank you for taking the time to share your feedback. We are sorry to hear you were not happy with your experience, and we do take all client feedback seriously.

We would like to reassure you, and anyone reading this, that our fees are always agreed and explained in full before any work begins, and we make every effort to work with clients where concerns are raised, as we did in this case.

Because of client confidentiality, we are not able to discuss the details of your matter publicly.

Nonetheless, if you would like to discuss anything further, please do get in touch with us directly and we will be happy to talk it through with you.
Jamie Canning - 24 Aug 2026
Owning a home dont come with much instructions. When venturing out and letting your property without knowing much about what needs to be done can be daunting, but I did it anyway because of circumstance. Little did I know I had to do varies of...read more
Owning a home dont come with much instructions.

When venturing out and letting your property without knowing much about what needs to be done can be daunting, but I did it anyway because of circumstance.

Little did I know I had to do varies of things and one of them is doing tax return for HMRC.
I was late and didn't even know I needed to do this since 2023.

When HMRC came with a scary letter and telling me to fill it in on the.Gov website, I had no clue how to do this.

Im not well educated and cant do maths, so I got help, I literally google accountants and this company responded quite quick.

And had the ball rolling from then, they have been very helpful with my many questions of what's this and what's that.

Its not to dear the price, but its alot less headache and sleepless nights.
Definitely would recommend this accountant.
Company response : Dear Jason

Many thanks for your kind words, it was our pleasure to be able to assist you with this matter

Kind regards.
Jason Tran - 8 Jun 2026
I’ve been a client of Thandi Nicholls for the past five years and have consistently been very pleased with their service. George has always been competent, diligent, and incredibly helpful throughout. I would not hesitate to recommend them.
Lena Tsymbaluk - 23 Apr 2026
Imagine my shock when I realised that for over a decade I was doing everything wrong, HMRC wise, as an overseas landlord. The need to deal with 13 years worth of not having a clue about how to make everything above board, with only patchy (at best)...read more
Imagine my shock when I realised that for over a decade I was doing everything wrong, HMRC wise, as an overseas landlord. The need to deal with 13 years worth of not having a clue about how to make everything above board, with only patchy (at best) records became apparent just before Christmas 2025. It's no exaggeration to say that I was profoundly worried and genuinely terrified about the prospect of getting my affairs in order. A mate recommended I get in touch with UK Landlord Tax, as he'd had exactly the same scare. From the very first contact with Jennie and Charlotte things began to improve, and they needed to, as I was in a bad way about it all. The on-boarding process, was AI-bot free and genuinely compassionate about my worries and there was honesty and transparency throughout. The portal they use makes everything clean and clinical and there were only ever plain English explanations of where we were in the process. My case was assigned to George who could not, and I mean this, be more professional. No shocks, no drama just a clinical unraveling of the mess I was in. The case is now closed with an outcome I still can't believe is real as my settlement figure with the HMRC was so far under what I expected it to be. In fact, I had to message George to check it wasn't a typo (but he doesn't do typos). I'd shopped around before using them and they certainly weren't the cheapest, but the final HMRC fee and the way in which Jennie, Charlotte, and George put my fears to rest made it worth every penny and then some. So, yep, recommended!
Company response : Dear Rod

Thank you for your kind review, it has been our pleasure to be able to assist you.

Kind regards.
Rod Fountain - 2 Apr 2026
The service has been excellent. The team is responsive, thorough and helpful. Pippa has been particularly helpful and supportive. Would really recommend!read more
The service has been excellent. The team is responsive, thorough and helpful. Pippa has been particularly helpful and supportive.
Would really recommend!
Company response : Dear Rhian, thank you for your email and your kind words. It has been our pleasure to help you. Kind regards.
Rhian Frances - 17 Mar 2026
Natalie has been a delight to work with. She guided me expertly through a number of processes, with clear instructions for the information that I needed to provide and where to look. Throughout the whole process she was patient, kind and clear. On...read more
Natalie has been a delight to work with. She guided me expertly through a number of processes, with clear instructions for the information that I needed to provide and where to look. Throughout the whole process she was patient, kind and clear. On top of that, her fees were as affordable as any competitor I have seen. I’ve been very pleased with her support and commend her unreservedly.
Company response : Dear Rebecca, thank you for your review and kind words. Natalie was very happy to help you and guide you through the processes. Kind regards
.
Rebecca Stops - 26 Jan 2026
I needed an accountant for a campaign disclosure, I found Thandi nicolls accountants on line after several calls to local area.They helped to put all the necessary paper work together, explained ways and how to go about getting 10 years worthy of...read more
I needed an accountant for a campaign disclosure, I found Thandi nicolls accountants on line after several calls to local area.
They helped to put all the necessary paper work together, explained ways and how to go about getting 10 years worthy of information. They made the process easier, lighter and took away the stress of it all I would recommend as the service and advise Ashley provided to me helped and her time and effort was worth and she took away the pressure I felt during the disclosure.
If you looking for accountants they are the best Thank you Ashley for all you did for me.
.
Company response : Dear Cynthia, thank you for your kind words. We are really pleased that Ashley was able to assist you in this matter.
Cynthia Chatupa - 27 Nov 2025

Our experts are waiting to speak to you

You won’t regret it!

”Andrea at U. K. Landlord tax has been excellent to deal with. This organisation is super efficient and great to deal with. I strongly recommend you use them for all your property tax affairs. You won’t regret it! Thank you Thandi Nicholls for fab service”

L Snell – July 2023

All members of staff were incredibly responsive

”I would not hesitate to recommend Thandi Nicholls. All members of staff were incredibly responsive both before and after I engaged them. They were able to engage the HMRC directly and quickly to resolve an issue that had been going for 10 months. I found their fees very reasonable for the time and effort they spent, and unlike some accountants, they gave me advice not covered by the fee quote without charge.”

P Randle – March 2023

Incredibly professional, provides dedicated support

”Thandi Nicholls are superb in preparing my tax return on my behalf – so much so that I’ve sought their services through several years. Specifically, Natalie Russell from Thandi whom I’ve worked with is incredibly professional, provides dedicated support and her expertise is invaluable. Additionally, whilst I’ve started the tax return process late, Natalie’s expertise, swiftness, clear communications were pivotal. Highly recommend and have done so to my friends and family.”

Jalini P – January 2023

Professionalism at a fair price

We complete tax returns for private individuals, including non-resident expats, as well as business tax returns for sole trader and partnership professionals. If you're a doctor, landlord, construction contractor or in any line of work at all, we can help.